Computer Support Services, Charleston SC

Charleston IT Company, IT Services, Managed Services, Managed IT and Network Support

At Computer Consultants Group (CCG), a Charleston Based IT Company, we provide comprehensive computer support services for your business network and systems.

Our computer technicians live in the Charleston Tri-County area, and provide support in person, or remotely as appropriate. Building a personal relationship with our clients is essential to serving your needs effectively. As a CCG customer, you will have a dedicated technician fulfilling the majority of your needs, with additional staff available as needed. Your support technicians will get to know you, so you will always be working with a familiar face.

Remote Monitoring and Management

In addition to providing on-site support, CCG offers Remote Monitoring and Management (RMM) for your systems. We manage and supervise your computer systems, offer threat management, and monitor your data backups and network.

We will be glad to sit down with you - in person, by phone, or conference call - and go over your business needs. We can help you save money, and give you the peace of mind knowing your chosen solution will be a good fit, and will grow with your business.

Computer Support Services

• Managed IT Services
• Remote IT Support
• Remote Monitoring and Management (RMM)
• User Account Management
• New User Setup
• Software Installation
• Internet Troubleshooting
• Routers Configuration, switches, and wi-fi routers
• Multi-site Network Management (WAN) and VPN
• Wi-Fi Network Management
• Remote access and teleworker options
• Onsite and Offsite Backup Support for servers and workstations

Providing Onsite Computer Support Services in the Charleston Area

We serve clients from Litchfield to Hilton Head, from Charleston to Sumter and beyond. While most of our clients are based in Charleston, SC, some of our clients have locations as far as the West Coast and the Caribbean. We provide both local and remote computer support as needed.

On Demand Remote Support Services

We prefer providing computer support face-to-face, but we also offer on demand remote support services — sometimes time and distance do not allow an on-site visit. Remote Support helps us to resolve urgent computer problems right now, not tomorrow.

Email Management and Support Services

CCG has been helping clients with their email services since 1996. We've grown along side the volume of mail and services available. We have had experience with almost every combination of email service and email client.

We handle problems with the Internet, mail servers, and client configurations. We'll help you choose the best network and internet connection, choice of email provider. We'll develop the best strategies for your company for dealing with security, spam, organization and archival of email, and mobile access to email.

Email Support Services We Provide

• Network Security & Privacy
• Protection from Malware & Ransomware
• Migration to Cloud-Based Email Services
  • Google Workspace (Formerly Google Apps for Business)
  • Microsoft Office 365
  • Hosted Exchange
  • Hosted Email Providers
• Managing Email Users and Accounts
• Installing and Configuring Email Clients on Computers and Smartphones
  • Outlook
  • Apple Mail
  • Gmail on Android
  • Gmail on iPhone