Computer Support Services

in Charleston, SC

Professional computer IT support for PCs and Macs, phones and tablets.

Remote Monitoring and Management; we'll keep your systems at optimal health.

Computer Support Services and advice without the pressure of sales.

Tired of Hit-and-Miss Computer Support?
Let our Professionals Make Your Life Easier

Computer Support Services and IT Consulting, Charleston, SC
Remote Monitoring and Management

Computer Consultants Group (CCG) offers computer IT support services for your business network and computer systems.

We also offer Remote Monitoring and Management (RMM) of your systems. We provide or supervise your RMM software, your computer systems, offer threat management, and monitor your data backups and Network.

Also serving Hilton Head, Beaufort, Walterboro, Summerville, Columbia, Sumter, Georgetown, Litchfield, and Myrtle Beach.

Some of Our Services:

• On-site computer support services
• Remote Monitoring and Management (RMM)
• Business computer consulting
• Network support
• Network security
• IT consulting services
• In-home Computer Support
• Windows Support
• Mac Support
• Technical Support
• Computer Services

Initial Consultation is Free

Our Support Services Are Different

Unlike most IT Consulting Companies, we do not sell hardware or software.
We support your existing computer systems, regardless of vendor, and offer advice on new purchases free from any alliance or incentives from specific brands. Our computer services come without the pressure of sales.

Should you need to purchase new systems, we will advise you on the best software and hardware solutions for your business. We help you source and buy, then install, support and maintain your systems. We are on your side of the negotiation table, with doubt as to our motives for recommending any solution.

Our Approach is Different

Because we do not sell hardware and software products,
we are free to offer computer services according to your needs, not our profit.

• Need someone to help you keep your existing computer systems running? We have it covered.
• Are you already pretty good at keeping your systems running, but need a little help now and then for more complex tasks? We're here to help.
• Did you lose the one employee/consultant that knew your setup, and now you need someone reliable to learn it and take over support? Not only can we help, but we have been providing computer support and services in Charleston, SC since 1995 — we are here to stay.
• Tired of getting a different computer support technician every time you need help? With us you will have a dedicated account manager who will become familiar with your business needs and be your primary computer support provider.

Our Goal is Different

Our goal is a long term relationship with our customers.
We believe the only way to offer the best computer support is being deeply familiar with your business needs. This can only come with a relationship built over time.

We are a local company supporting other local companies. Many of our customers have been with us from our very beginning in 1995. Just ask and we will supply you with a list of references.

Our Computer Support Pricing is Different

You don't need a contract to get our help.
Our computer support services are offered on demand, or by support contract. If you need the guarantee of emergency response, along with the assurance of having someone familiar with your systems, a support contract may be for you. Support Contracts are based on a monthly service agreement, and will vary depending on the number of workstations and people supported.

Computer Support Options

• On-demand support — if you need help, but don't have or want a long-term commitment.
• Basic Remote Monitoring and Management (RMM) — if you need someone to keep things up-to-date, and monitor threats, but don't need regular assistance.
• Proactive Support — if you need someone to take complete responsibility for maintaining your systems and network (includes RMM).
• Partnered Support — if you need someone to maintain most or parts of your systems and network, but have someone in-house who is capable of doing day-to-day tasks, leaving more of the heavy lifting to us (includes RMM).

Rates for On-demand Support range from $120 to $174/hour, billed in 1/4 hour increments. There is a 2-hour minimum for projects which require on-site visits (plus travel time 1-way, if applicable). Rates for RMM, Proactive, and Partnered support are determined on a case-by-case basis.

For a free quote, give us a call today at (843) 722-7607, ext. 6, or email@ccgnet.com

Web Design / Website Development

Our sister company, metatation.com, provides web design and development services. Services include consulting, logo and website design, website development and programming, keyword search optimization, copywriting, and integration of your site with your in-house computer systems.