Macintosh Support Services, Charleston SC

IT Services, Troubleshooting, Network Security, Disaster Recovery, In-home Service

Troubleshooting Software, Hardware & Hard Disk Problems; Backup & Disaster Recovery

Macintosh Computer Support, On-site Services, Remote & Phone Support; Reasonable Rates

Network Security, Remote Access, Malware Removal, iCloud Account Security

We provide computer support for Macintosh computers and servers. Whether you need to setup a new Macintosh network, or you need Mac help with your existing network, call us. Our services include:

• Macintosh Support and Troubleshooting
• Purchasing advice
• Macintosh Integration into Windows Server Environments
• Setup of new computer systems
• Data Migration
• Troubleshooting of software and hardware problems
• Network Support and Installation
• Data backup, offsite backup
• Disaster contingency planning
• Help with cloud storage services and sharing/syncing your data in the cloud
• G Suite (Google Apps) Support for mail, calendar and devices
• iPhone and iPad Management

Because we are a consulting-only company, we do not sell software or hardware. The computer support services we provide are free from the bias that comes from the sales of hardware and software. The solutions we recommend are best-of-class based on our real-world experience.

Macintosh Computer Repair

If your systems are having problems, our computer support technicians work quickly to identify the source. Not all computer failures are hardware problems. We troubleshoot your entire system, diagnosing issues with MacOS and installed software; hard drive corruption; malware, spyware & ransomware; lack of RAM or storage; or hardware failures.

If the problems are software related, we will resolve it quickly and efficiently. If your computer needs repair, we will help you find the best repair solution, whether your computer is in-warranty or out. We do not provide computer hardware repair services, but recommend a number of local and national services, and will work directly with them on your behalf if needed.

Macintosh Computer Support from Mac Users

All of our computer support technicians use Macintosh computers every day. It turns out that Macintosh computers are very good at running OS X, Windows and *nix — all three OSes we need and use almost every day. We have years of Macintosh support experience (combined over 50 years of Mac experience), and a deep understanding of how to integrate Macintoshes into almost every networking environment. Here are some Macintosh scenarios we currently support:

• Macintosh Networks & Servers
• Macintosh computers on Windows Networks
• Connecting Macintosh computers to Windows Server 2003, 2007, 2012 and more
• Connecting Macintosh to Terminal Server via Windows Remote Desktop
• Networking Macintosh to Windows and Unix File Servers
• Using VPN on Macintosh to Connect Remotely

We Support All Things Apple

We've been Apple users for decades. If you have it, we've probably had it too.  Here are some of the Macintosh and Apple Products we have supported over the years.

Mac and Apple Product Support We've Loved (Mostly)

On Demand and Retainer Based Macintosh IT Support

Whether on-site or by remote, our Mac Support Specialists take care of your IT Problems so you don't have to. We have been supporting Macintosh users in the Charleston area for over two decades. We offer on demand support for your network and computers at reasonable rates. If you need a more hands-on approach, we offer three tiers of support under a Retainer Agreement; and we will custom-tailor an agreement to match the needs of your company.

Available IT Service Plans

• On Demand (No Plan)
• Proactive Support Plan
• Partnered Support Plan
• Emergency Support Plan

All Plans Include

• Call-back within 4 hours
• On-site Availability from 2 to 16 hours
• Phone, Remote & Email Support

Some Plans Include

• Regularly Scheduled On-Site Visits
• Routine Check-up & Maintenance