Computer Troubleshooting & Guidance — Charleston, SC

Macintosh & Windows Support

Common Symptoms We Can Help Diagnose

  • Slow startup or sluggish performance
  • Applications freezing or crashing
  • Wi-Fi drops or network interruptions
  • Email not syncing or mail client errors
  • Printer or file-sharing problems
  • Unexpected pop-ups, security warnings, or strange system behavior

Clear, Practical Help When Your Computer Acts Up

When your computer isn’t working the way it should, our support technicians help identify the cause quickly and guide you through the best next steps. Most issues are software, configuration, or network related — and we can often resolve them remotely or on-site without needing to send your computer out for repair.

We’ll help determine whether your problem is software or hardware, explain your options clearly, and guide you toward the most practical solution for your situation.

Our Troubleshooting Services Include:

  • Diagnosing system slowness, freezing, or crashes
  • Resolving software conflicts and errors
  • Fixing application and operating system problems (macOS & Windows)
  • Identifying connectivity issues, including Wi-Fi and network errors
  • Evaluating whether a problem is hardware or software without unnecessary service calls
  • Providing clear recommendations for next steps when repairs are required

We do not perform hardware repair, but we can recommend trusted local and national repair providers and coordinate with them on your behalf if needed.

Apple Device Support

For hardware-specific issues with Apple products, we often refer clients to the Apple Store or an authorized service provider: