Email Support & Migration Services

Microsoft 365 · Google Workspace · Domain Email Setup · Security & Troubleshooting

Email is the backbone of communication for both individuals and small businesses. Whether you're dealing with login issues, mailbox corruption, sync problems, or you need to migrate to a new provider, we can help. We manage and support email environments for households, nonprofits, and businesses across the Charleston area.

What We Support

• Microsoft 365 email (Exchange Online)
• Google Workspace & Gmail
• Custom domain email setup (you@yourdomain.com)
• Email client setup (Mac, Windows, iPhone, iPad, Android)
• Password resets & account recovery
• Calendar & contacts sync across devices
• Spam filtering, quarantine review & delivery troubleshooting
• Mailbox cleanup, archiving & retention policies
• Email forwarding, shared mailboxes & delegated access

We work with the major ecosystems every day and understand the quirks of each—especially when mixing Apple, Microsoft, and Google devices in the same household or small office.

Email Security & Account Protection

Email is the most common source of security breaches. One compromised inbox can expose banking information, private documents, and access to dozens of online accounts.

We Help With

• Multi-factor authentication (MFA / 2-step verification)
• Apple ID, Microsoft, and Google account security reviews
• Phishing-email analysis (“Is this real?”)
• Password manager setup & training
• SPF, DKIM & DMARC configuration for custom domains
• Recovering locked or hacked email accounts

We’ll review how your mail is set up, secure it properly, and walk you through the steps to keep your data safe.

Tenant-to-Tenant Email Migrations

We specialize in migrating individuals, small businesses, and nonprofits from one cloud provider to another—or between tenants within the same platform. These migrations can be surprisingly complex, especially when preserving contacts, calendars, mobile devices, delegated access, and years of archived mail.

Typical Migrations

• Gmail → Microsoft 365
• Microsoft 365 → Google Workspace
• Old personal Gmail to new custom domain email
• Consolidating multiple accounts into one tenant
• Splitting an existing tenant for families, groups & organizations
• Apple Mail / IMAP migrations to modern cloud platforms

What We Handle For You

• Full content transfer (mail, folders, contacts, calendars)
• DNS updates (MX, SPF, DKIM, DMARC, CNAMEs)
• Mobile device reconfiguration (iPhone, iPad, Android)
• Reconnecting desktop apps (Outlook, Apple Mail, Thunderbird)
• Shared mailboxes, group calendars & aliases
• Testing & verification before final cutover
• Minimal downtime transitions

We plan migrations around your schedule, typically performing them after hours or early morning to avoid disruption. You’ll know exactly what to expect—and when the new setup will “go live.”

Ongoing Email Management

Once your email is running smoothly, we can help keep it that way. For many clients, email is part of our Personal RMM or Business Support plans—but we also provide stand-alone email services.

We Can Provide

• Ongoing mailbox health checks
• Quarterly or annual security reviews
• Backup configuration for critical mailboxes
• New user setup & retirements
• Help when things stop syncing or delivering properly

Whether you’re a household with a single mailbox or a small organization with multiple accounts, we provide clear explanations and hands-on help—without the vendor bias or the hard sell.