Reliable IT Support for Real Estate Professionals, Charleston SC

For Individual Agents & Brokerage Offices · Secure · Mobile · Practical

At Computer Consultants Group (CCG), we help REALTORS® stay productive—from the listing appointment to the closing table. Whether you’re an independent agent juggling devices and apps, or a brokerage that needs consistent, secure systems across the office, we deliver right-sized IT that just works.

Secure Wi-Fi · VPN/Remote Access · Office & Field Connectivity

On-Demand & Proactive Support · Vendor-Neutral Guidance

Backups · Email & Cloud Services · Documentation & Training

Support for Individual Agents

• Device Setup & Sync — iPhone/iPad/Android, Mac & Windows; calendars, contacts, and email in sync across devices.
• Email & Brand Deliverability — Microsoft 365/Google Workspace, SPF/DKIM/DMARC, signatures, shared mailboxes.
• Field Connectivity — Reliable hotspot/Wi-Fi use, secure VPN when needed, and quick fixes for “can’t print / can’t connect” moments.
• Security Essentials — MFA, password managers, safe-link practices, and phishing avoidance tuned for real estate scams.

Support for Brokerages & Agencies

• Office Network & Wi-Fi — VLANs for staff/guest/islands, controller-based Wi-Fi, printers that stay put, and documented IP/DNS plans.
• Identity & On/Off-Boarding — Account provisioning, shared drives, mailbox/forwarding policies, and clean separations when agents move.
• Microsoft 365/Google Workspace — Team/SharePoint libraries, permissions by role, OneDrive/Drive structure, Teams/Meet basics.
• Monitoring & Continuity — Backup Internet/UPS planning, firmware/patch cadence, and clear “who to call” runbooks.

Flexible Service Plans

• On-Demand — Expert help when you need it.
• Proactive Support — Scheduled maintenance, monitoring, patching, and emergency response.
• Partnered Support — We back up your office manager or in-house IT and handle advanced issues.
• Emergency Support — Rapid assistance for outages and urgent incidents.

We’re consulting-only—no hardware or software sales. Recommendations are based on what works, not on vendor incentives.

Backup, Security & “What If?” Planning

Real estate moves fast—and so do threats. We help agents and offices protect email, contracts, media libraries, and accounting data with practical controls that don’t slow the team down.

Backups & Recovery

• 3-2-1 Strategy — 3 copies, 2 different storage types, 1 off-site copy.
• Microsoft 365/Google Workspace Backup — Mail, OneDrive/Drive, and SharePoint/Team sites.
• Server/NAS — Versioned backups, periodic restore testing, and simple “how to recover” notes.

Security Basics That Matter

• MFA everywhere it makes sense; phishing-resistant habits for wire-fraud and escrow scams.
• Mail hygiene (SPF/DKIM/DMARC), safe-attachments/links, and quarantine review tips.
• Device baselines for office PCs/Macs and agent laptops with sensible patching cadence.

Property Management Considerations

For offices with management divisions: role-based access, reliable remote entry to accounting/PM systems, and documented processes for owners/tenants/escrow data.